No. It is against the law for anyone other than the learner to book, change, cancel or swap a car driving test. This includes ADIs, family members, and third-party services. Existing bookings before 12 May remain valid, but from that date onwards only the pupil can manage them.
Why DVSA is changing the model.
The changes follow a consultation that ran from May to July 2025, prompted by evidence that the booking service was being exploited at scale. Tests were being bought in bulk at quiet centres, relocated to high-demand London centres, and resold at a profit. Bot-driven cancellation services were creating load on the booking system. DVSA closed 813 business accounts and issued 792 suspensions for booking service misuse in the two years to January 2025.
The new rules target the mechanics that enable resale: third-party bookings, unlimited changes, and unrestricted geographic moves. They're not aimed at legitimate ADIs - but the rules apply uniformly, which means the operational model for managing pupils' tests has to change.
Your role in the booking process shifts from transaction (doing the booking) to filtration (setting availability and advising). The pupil becomes the actor; you become the infrastructure. Done well, this can reduce the admin load - done poorly, it creates a support burden during a busy teaching schedule.
Old model, new model, effective date.
| Rule | Old | New | From |
|---|---|---|---|
| Number of changes | Up to 6 | Only 2 | 31 Mar 2026 |
| Who can book | Learner or ADI | Only the learner | 12 May 2026 |
| Who can manage bookings | Learner or ADI | Only the learner | 12 May 2026 |
| Where a test can be moved | Any GB test centre | 3 nearest centres or original | 9 Jun 2026 |
| Free-change notice period | 3 working days | 10 working days | Since Apr 2025 |
| ADI availability service | Optional tool | Primary lever for influence | Ongoing |
These changes apply to car driving tests only. Motorcycle, LGV, PCV and ADI qualification tests are unaffected.
What you can and can't do from 12 May.
From 12 May 2026 it is against the law for anyone other than the learner driver to book, change, cancel or swap a car driving test. That includes ADIs, family members, paid booking services, and third-party apps. The learner must confirm during booking that they are the person taking the test and agree to a new set of terms and conditions.
Share your personal reference number with pupils. Set your weekday hours, holidays, and test gaps on GOV.UK. Sit with a pupil while they book and talk them through each screen. Confirm a pupil is test-ready.
Using a pupil's credentials to log into the DVSA booking service from 12 May carries legal and regulatory risk. Pre-existing bookings remain valid, but the learner must take over managing them from that date.
Tests already booked in your name for pupils
Any tests you've booked for pupils before 12 May 2026 remain valid and go ahead as scheduled. The change is about who can manage them from 12 May onwards. You need to ensure every pupil has their driving test reference number before that date - they'll need it to change, swap or cancel their own test.
Audit your currently booked pupil tests. For every test scheduled on or after 12 May 2026, send the learner their driving test reference number in writing (email is fine) along with the gov.uk/change-driving-test link. Consider a brief explainer - it saves you admin later when they call you confused about how to reschedule.
The ADI personal reference number is your new lever.
When a pupil enters your ADI personal reference number (PRN) during the booking process, the DVSA system automatically checks your availability and only shows slots you can attend. This is the mechanism by which you continue to influence bookings without making them. Used properly, it prevents the unsuitable bookings that trigger changes - which matters more under the 2-change cap.
The three settings you manage
- Weekday availability. Set morning and afternoon hours for each day of the week.
- One-off blocks. Block holidays, CPD days, or any planned unavailability.
- Minimum gap between tests. Prevent back-to-back bookings that give you no recovery time.
Manage all of this through DVSA's Manage your availability to take your pupils to driving tests service on GOV.UK.
Tighter availability settings are your best defence against pupils booking unsuitable slots. A pupil who books an 08:10 test on a day you start at 10:00 is going to need a change - which eats into their 2-change allowance and creates a support conversation for you. Loose availability settings made sense when you could just rebook. Under the new rules, precision here directly reduces your admin load.
What counts, what doesn't.
Since 31 March 2026, every car driving test booking can be changed a maximum of two times. After two changes, the only option is to cancel and rebook - forfeiting the fee if less than 10 working days remain before the test.
What counts as a change
- Changing the date or time
- Changing the test centre
- Swapping with another learner
Multiple edits made in a single transaction count as one change. Moving a pupil from Northampton on 4 June to Kettering on 12 May, done in one action, is one change. DVSA's own worked example.
What doesn't count
- Updating address or contact details
- Adding or removing your ADI PRN from a booking
- Changes DVSA makes (bad weather, examiner unavailable) - these also reset the pupil's count back to two, but extra changes must be made by phone
Tell pupils: don't burn changes chasing earlier cancellations. Keep at least one change in reserve for a genuine unplanned issue (illness, examiner-side change, last-minute unavailability on your side). The reflex to "just move it a week earlier" is exactly what the rule is designed to discourage, and it now has a real cost.
The 3-nearest-centres rule.
From 9 June 2026, test centre moves are restricted to one of the three centres nearest to the current booking, or back to the centre originally booked on that booking. The "current" location chains forward: if a pupil moves to a new centre, their next move is restricted to centres near that new one - not the original.
Existing bookings on 9 June
The rule applies to where a test is booked on 9 June 2026, not where it was first booked. A pupil who originally booked at St Helens and moved to Watford in May will, from 9 June, be restricted to centres nearest Watford - not able to move back to St Helens unless St Helens is in that nearest three.
Review pupils booked at distant test centres - those who took long-shot bookings to get an earlier date. If they intend to take the test closer to home, initiate the centre move before 9 June while the full UK is still available. After that date, the window closes.
DVSA publishes the official lookup of which centres are nearest to each other. Refer pupils to Check which driving test centres you can move your test to for their specific options.
What to do before 12 May.
Pre-12 May 2026 action list
Questions ADIs are actually asking.
Your PRN is the identifier DVSA issues to every approved driving instructor. When a pupil enters it during the booking process, the DVSA system checks your availability and only shows slots you can attend - reducing the risk of an unsuitable booking that would trigger a change. You manage your availability through the GOV.UK Manage your availability service.
Yes. DVSA has confirmed that a swap uses one of the two permitted changes for each of the two learners involved. Swaps must be arranged by both learners calling DVSA customer services together on 0300 200 1122; they cannot be arranged by an instructor. Learners should not share provisional licence numbers with each other - the DVSA agent handles licence details on their side.
From 12 May 2026 it is against the law for anyone other than the learner to book, change, cancel or swap a car driving test. DVSA has a track record of enforcement under existing terms - 350 warnings, 792 suspensions and 813 closed business accounts between January 2023 and January 2025. With the legal prohibition in place, expect enforcement that may include loss of booking service access and potential regulatory consequences for your ADI registration.
It will constrain geographic flexibility once a booking is in place. If you cover a wide region, it becomes more important to advise pupils to book at a test centre you can reliably attend from the outset, because the ability to consolidate across distant centres via moves is restricted after 9 June. Accurate availability settings and pupil guidance at the point of initial booking are the main mitigations.
Yes. DVSA's guidance explicitly permits this. The person helping must be physically with the learner, the learner must carry out each step themselves as far as possible, and the email address and phone number used must belong to the learner or be easily accessible by them. This is a legitimate way to support pupils who aren't confident with the booking process.
They're valid and go ahead. From 12 May you can no longer manage them on the pupil's behalf. Make sure every pupil has their driving test reference number before that date - it's on the DVSA confirmation email sent when you booked the test.
The 9 June 2026 geographic restriction is the last confirmed change in the current round. DVSA publishes updates to the guidance page at gov.uk/guidance/changes-to-driving-test-booking-rules-in-2026 and sends email updates to registered instructors. Subscribing to that page is the most reliable way to stay current.
Looking for more pupils - or considering becoming an ADI?
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